Man pointing finger at 5 stars

Did you realize that you can help future patients and your healthcare provider simultaneously just by posting a quick, truthful review online?

Since an increasing number of people rely on online reviews in finding a healthcare professional, simply sharing your experiences can persuade someone to finally attain the help they need. And, you can help your hearing care provider to attend to any concerns that could strengthen the practice—in turn ensuring a positive experience for potential patients.

Are you ready to make a difference? Below are four additional reasons you should review your hearing care professional on the web.

1. It’s simple to write a review online

Many hearing care providers have a website with a page dedicated to reviews, and this is the optimum place to begin. Quickly navigate to the website, find the review link, and write a short review right on the website—all in less time than it takes to brew a cup of coffee.

2. You can help people finally seek the help they need

As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will put their trust in online reviews as much as personal recommendations.

What that means is 8 out of every 10 people will take your review as seriously as a personal suggestion. So if you had a pleasurable experience, posting a positive online review is without question the best way to get the message out, helping other people to get the same quality of care.

3. You can help cultivate a fair picture of the practice

Research shows that people are dramatically more likely to post reviews after a bad experience than after a positive one. This creates a negativity bias that can present the practice in a bad light.

No one is perfect—and no healthcare practice is either. Regardless of whether the negative reviews are called for or not, they will likely get posted. And if the positive experiences go undocumented, this will produce a distorted picture. If you believe the practice deserves a good reputation, you can help them out by submitting a positive review.

4. You can help your hearing care provider strengthen the patient experience

We promote honest, respectful reviews, without consideration to whether those reviews are positive or negative. But we also believe that seeking to resolve issues privately is the ideal place to start.

If you’ve had a negative experience, it’s always best to first contact the practice in private. Often times, the issues can be sorted out whereby both parties are satisfied. However, if the issues were not resolved to your approval, you may believe that your negative experience must be shared.

If that’s the case, in the name of honesty, you may want to publish respectful suggestions that can help the provider improve the patient experience. This ultimately helps the practice and brings about a better experience for potential patients.