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MEET THE TEAM

Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional. At Hear Virginia, we pride ourselves on developing long-term relationships with our patients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.

Call us today at 804-477-1630.

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Lori Klein Gardner, Au.D., FAAA

Lori Klein Gardner, Au.D., FAAA

Doctor of Audiology and President

Dr. Lori earned her doctorate in Audiology from the Arizona School of Health Sciences/A.T. Still University. She graduated from the University of Virginia (B.S.Ed. in Speech Pathology/Audiology) and the University of Tennessee (M.A. in Audiology). She holds Virginia licenses as an audiologist and hearing aid specialist.

Dr. Lori began her professional career forty years ago as a staff audiologist then audiology supervisor at the Medical College of Virginia Hospitals where she helped establish the first hospital hearing aid dispensing program in Richmond. In 1992, Dr. Lori left MCV for Sheltering Arms Rehabilitation Hospital and later worked at Maico Hearing Aid Service.

In 2003, Dr. Lori turned a life long dream into reality with the establishment of our company, Hear Virginia LLC. Dr. Lori’s extensive expertise in hearing technology, rehabilitation, and demonstrated commitment to optimal patient-centered care provide a solid foundation to find practical solutions to improve hearing–and quality of life.

Dr. Lori also provides voluntary Audiology services in the greater Richmond area as well as being part of “remote area medical” teams that travel to Appalachia and Southwest Virginia. She lives in western Henrico County where she spends much of her free time planning, sewing , and completing quilts—including many of the quilts displayed in our office.

Drucella Wachob

Drucella Wachob

Hearing Instrument Specialist

Drucella Wachob joined Hear Virginia / Hearing Healthcare Solutions in October 2025 as a Virginia State Licensed Hearing Instrument Specialist. Originally from Southwest Virginia, Drucella brings years of experience in hearing healthcare and a deep commitment to improving the lives of her patients.

Drucella is passionate about helping individuals reconnect with the world around them and believes that better hearing leads to a better quality of life. She finds great fulfillment in guiding patients through their hearing journey and providing personalized solutions that support both communication and confidence.

Outside of the office, Drucella enjoys spending quality time with her family, practicing yoga, and traveling. Her compassionate approach, combined with her professional expertise, allows her to deliver patient-centered care while building meaningful, lasting relationships with those she serves.

 Isha

Isha

Nice President

Dr. Lori’s English springer spaniel (Isha) was our first “nice” president of public relations and greeted our clients until her final decline in August 2006.

Although Dr. Lori promises that there will be another “nice” president one day, she just has not found the right successor to this kind and gentle animal.

Dr. Gardner Creates Face Masks to Help the Hearing Impaired

Watch the video featured on WTVR Richmond to learn more